Have you ever been exceptional in one environment and begun to doubt yourself in the next? Under one leader, you trusted your instincts. Your ideas came easily. You took risks. You solved problems you had never encountered before. You felt capable of more. Then something changed. A new role. A different leader. A different way of working. You began hesitating before you spoke. Second-guessing decisions that once felt natural. Working harder while feeling less capable. Perhaps you...

What if we are designing the human role in the age of AI backward? We begin with the technology. What can it do? Which tasks can it absorb? Where does it still need a person? Then we design the human role around whatever remains. Review the output. Handle the exception. Approve the decision. Catch the mistake. But what if human contribution is not the remainder? What if we began somewhere entirely different? Not with who the person is today. Not with the limits of their current...

What if the workaround is not the problem? What if it is the most honest feedback your design has received? Why would capable people create another spreadsheet after the organization invested in replacing it? Why would a customer enter the wrong information on purpose? Why would someone take the longer route when a faster one was designed for them? What outcome are they trying to protect? What does the unofficial path make possible that the official one does not? We often notice a...